TESTIMONIALS
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Recent Customer Reviews
We have had the pleasure of working with Ana and the BGI team for some time now. Their attention to detail and follow-up on shipment progress/delivery have been a blessing. The daily transit reports we receive have been accurate and have been true time savings for our team. The information we receive is accurate and timely.
The BGI Team seems to be all on the same page. Their goal of providing a great service with competitive rates seems to have hit the mark with our similar business philosophy.
Ana’s upbeat personality along with her obvious efforts to have each shipment/project successful is apparent throughout the process.
It’s a long distance from China to Rhode Island where our company is located. Shipments from time to time will meet challenges along that long journey, but Ana and the BGI team have a way of relaying confidence and professionalism in working through those “ bumps “ in the road.
Ana and the team at BGI have taken the panic out of our everyday flow of international freight and we would highly recommend their service.
Thank you,
Scott F. Nallen , Sr.
V.P. of Operations
L’Image Inc.
I am writing this letter of appreciation for the outstanding customer service provided by BGI. I am green to my new position as Offshore Buyer/Planner and have been attended by your staff many times during critical arrangements on my end when it comes to expediting freight overseas. I commend the prompt service provided by BGI as well as their knowledge and skills that quickly exceeded my expectations. Great service makes your customers feel that you care about developing a long-term relationship”
– Accutite Fasteners
The most important factor in working with a freight forwarder is reliable information on a timely basis. That is what we received in all our dealings with BGI.”
Scott Tag and Label
BGI is a massive asset to our company. They are the hub of all our inventory. International freight shipments are seamless and simple.
When we need special considerations they are immediately on top of it, and they do all of this quickly at a very friendly cost for our business.
I can always get who I need on the phone and email communication is quick and reliable. Fantastic company that we have developed one of the best professional relationships our business has ever experienced.”
– Noblehomeandchef.com
We have used BGI Worldwide Logistics successfully to travel to and from trade shows around the US. Their services are always affordable and reliable, and they make it extremely easy by simply “taking care of it” for us. I highly recommend BGI and its friendly staff.”
Jim Kamnikar,
COO, Monitored Therapeutics, Inc.
I’ve been using BGI Logistics for my shipping needs for the past 8 years and can not be happier with the team I work with. From the beginning to the end, I’ve been met with professionalism on all matters and a responsive team at all hours of the day.
BGI has provided me with the best pricing amongst all other logistics companies I’ve inquired from. Heather from BGI has been my correspondent from the beginning and she’s honestly a godsend.
Regardless of what happens she has been on top of everything and helped me find solutions when needed. All in all, love working with the team at BGI.”
Winston yeh,
Product Development,
Kenneth Winston
BGI has been outstanding. Their level of service is the reason I continue to use them. It is nice to have peace of mind knowing that things will be handled for me so I can focus on my business.”
Luis Garcia,
CEO
Donna is wonderful to work with. She is highly organized and consistently able to provide answers to inquiries regarding our inbound shipments handled by BGI. Her response time to these queries is always timely.
We are always notified when the delivery orders are dispatched to the subcontracting trucking firm. This is an invaluable service as we are then able to plan to staff and prepare our warehouse for the incoming goods.
We would like to extend our appreciation to Donna for always having a positive attitude, and making what most certainly is a challenging job look seamless.”
Gyla O’Brien,
Allstar Magnetics, LLC
“Great customer service by BGI and a simplified online interface for pre-booking freight shipments. Please continue your great service.”
– Phillip Hines, ExpressJet Airlines
“You and your colleagues are doing a terrific job. You don’t need to thank me at all because my business would be impossible without your support.”
– Liu Yunlang, Univest
“It’s hard to improve such excellent service. BGI has gone out of its way to facilitate our freight transportation – they have stayed right on top of all the details and readily offered assistance. They have displayed professionalism, courtesy, patience, and friendliness.”
– Carolyn Waste-Lagerlof, ESSI
“Great communication, made doing business through them very smooth.”
– Leanna Ewing, National Office Furniture
“I just want to thank BGI for their great help and assistance and availability after hours. They assisted us with a critical shipment to meet a deadline and walked the extra mile with us to keep our client happy.”
– Christina Engelbrecht, Saxport Projects
“Dear BGI, Many thanks to you and the folks on your team for a flawless two-way shipment. Both international shipments you have provided for Coach, Truck & Tractor (Canada & Netherlands) have gone smoothly and resulted in no sleepless nights! Thank you. I am glad I found your company on the web and will continue to use you for our shipping needs.”
– Dick Elliott, Coach, Truck & Tractor, LLC
More Customer Reviews
BGI is a full-service company that has never failed my organization. From door-to-door, their people have always communicated with both myself and my customers. In a pinch, they have provided just-in-time (JIT) service for some of our most critical deliveries.
I recommend BGI and especially their professional staff to all shippers and industry segments that have customers in manufacturing and production that require and demand satisfaction.”
Sean Conroy,
GEA Westfalia Separator-US
We partnered with BGI after a nightmarish experience with another logistics company. The difference was incredible. The BGI team picked up where the previous company had failed and responded to our complex shipping needs promptly, professionally, and within budget.
Whether it is to move a pallet across the United States or a container shipment out of China, thanks to our partnership with BGI, we can confidently tell our customers that their products will arrive on schedule.”
Lukas Strickland,
WhomBatz, LLC
I would like to convey these compliments to your staff and team, especially Mynor. The high standard of work delivered makes it hard for other competitors to compare. Mynor is savvy and thorough in every aspect of the service; timely and professional. It is not an exaggeration to say that he is the very reason we chose BGI to be our primary service provider for several destinations.”
Sheila Sun,
Smarcle Inc.
